Bank Personal Assistant REF: SOLOHOE

Info

Position Title: Bank Personal Assistant

Location: Stourbridge

Hourly Rate: £12.21

Hours Per Week: Must be flexible as the hours will vary

Vacancy Type: Bank (Permanent)

Job Reference: SOLOHOE

Closing Date: 12th September 2025

Interviews being held: W/C 22nd September 2025

ABOUT THE ROLE

I am a man in my 30’s who suffered a severe cardiac arrest in May 2010 which resulted in a severe Hypoxic Brain injury. My amazing wife and family have supported me since the accident as I have complex needs. It has been determined that I do not have capacity so my wife will need be my point of contact for me. I had a very active life and had a great interest in outdoor activities such as mountain biking. I still like to do some outdoor activities, when possible, with my wife and family such as day trips, going to the local park, going for long walks, etc.

I have a wide range of care needs which include: personal care, moving and handling, continence care, catheter care and nutrition and hydration. My family assist with my medication.

ABOUT YOU

As the role is for a Bank PA, they must be flexible with their hours and be willing to work last minute with reasonable notice. Previous experience is ideal but not a requirement. The PA must be adaptive, practical and have an incredibly positive attitude.

Due to the sensitive nature of my health conditions, the PA must also be a non-smoker and be good with dogs as we have an ever-so friendly dog. You will be required to complete training which will enable you to support me with my personal care routine in the morning. You will be expected to build an open and trusting relationship with me as an individual and learn how to communicate with me effectively always taking direction from my wife and family.

BENEFITS

In return for your dedication, you’ll receive a competitive rate of pay in addition to:

• 5.6 weeks holiday per year (pro-rata for part-time positions).
• Company pension scheme after 3 months’ service, subject to the scheme rules.
• Opportunity to join our Cash Back Health Plan, after successful completion of the probation period.
• Free training and development for all roles.
• Access to wellbeing and support tools.
• ‘Star of the Month’ rewards.
• And so much more!

SAFER RECRUITMENT

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS) and are exempt from the provision of the Rehabilitation of Offenders Act 1974. As part of our Safer Recruitment practices, any offer of employment will be conditional pending receipt of satisfactory references (see our Safer Recruitment Policy for more information)

SAFEGUARDING COMMITMENT

Solo Support Services recognises that everyone has the right to be safe from abuse and neglect. We will actively promote the safety, health and well-being of everyone in our care by fostering an honest, open, caring and supportive climate within the organisation. We believe that safeguarding is everyone’s responsibility.

Please be advised that decisions regarding applications and employment are made in conjunction with our client. Therefore, applications will be shared with them for consideration. We will anonymise all information provided to us to ensure your data is kept confidential prior to an offer of interview. You can view our privacy policy on our website