Job Detail

Gloucester, South West




Position Title: Experienced Support Workers

Location: Fairford, Gloucestershire

Hourly rate: £14.00 per hour rising to 15.00 per hour at 3 month’s service, then £16.00 per hour upon successfully passing training competencies and probationary period at 6 month’s service.

Hours per week: Either Full time or Part time – shifts are 10 hours per day and 14 hours per waking night. Bank hours are also available. Flexibility is essential.

Vacancy Type: Permanent

Job reference: SOLOORS



I am a young man in my 20’s diagnosed with Severe Learning Disability, Mucolpolysaccharidosis Type III also known as Sanfilipo Syndrome (Degenerative life limiting disease). It is a rare genetic condition causing speech and other developmental delays, respiratory infections, sleep problems, behaviour issues – compulsive behaviours and hyperactivity. I also have Anxiety, Autistic Tendencies and Sleep Apnea.

This is what I have, not who I am!

I live in my own bungalow just down the road from my family where I am supported by my dedicated team of support workers. My family is really important to me and I see my parents every day. They are involved in my care and support.

I communicate using short 2/3-word sentences, using pictures, gestures, and vocalizations.

I can also use WidgetGo and PECs.

My best days are those where I’m happy and calm, I am likely to express myself with loud vocalisations and big smiles on my face. I enjoy spending time sitting, humming whilst flicking through my book. I find comfort in repetitive activities, familiar TV programmes and puzzles.

I would like to feel safe with my staff. I want to experience all my normal activities such as walking my family dog, trampolining, riding my tripod bike, swimming, playing football and sailing.


I am looking for experienced personal assistants or support workers to support me on a 2:1 basis. I require support with personal care, nutrition and hydration, medication intake, daily physical and social activities, accessing community and support with my psychological and emotional wellbeing.

Candidates would need to have a calm, caring, positive and patient nature.

They should be good communicators, reliable and able to support my busy daily schedule. They would need to communicate effectively with all involved in my care and to work as a team.

They need to be able to swim to support me with my swimming activities.

I like being supported by enthusiastic, proactive, and compassionate people. 

Experience and understanding of positive behaviour support in supporting me is essential because at times I present with behaviours that challenge and need additional support in communicating my needs.

My family and my family dog are very important to me, so it is important that support workers are also able to engage with them. They must also be able to demonstrate a high level of professionalism and integrity, promoting my independence and respecting my home.

They would follow my bespoke care plans, risk assessment, my PBS Plan, and any medical protocols in place. They will learn to recognise my triggers and how to minimise the likelihood of these appearing and to take reasonable steps to use the least-restrictive strategies to manage challenging behaviours.

My parents, professionals, current staff, and Solo have worked hard to ensure that my routines, needs, and preferences are described clearly and are easy to follow. You will be supported to learn about me and to support me in a person-centered way.


Car drivers with a full, clean driving license are essential as I require support to access the community, and candidates must meet the requirements for motor insurance purposes. Non-smokers. IT skills required.



In return for your dedication, you’ll receive a competitive rate of pay in addition to:


      Hourly rate - £14.00 per hour rising to 15.00 per hour at 3 month’s service, then £16.00 per hour upon successfully passing training competencies and probationary period at 6 month’s service.

      Time and a half paid for bank holidays and double pay for Christmas.

      Contracted hours and bank hours are available.

      Shadow shifts paid at £12 per hour.

      Full training will be provided including Oliver McGowan Training, Positive Behaviour Support Level 1&2, Intensive Interaction Training and Sensory Processing.

      5.6 weeks holiday per year (pro-rata for part-time positions).

      Company pension scheme after 3 months’ service, subject to the scheme rules.

      Opportunity to join our Cash Back Health Plan, after successful completion of the probation period.

      Free training and development for all roles.

      Access to wellbeing and support tools.

      ‘Star of the Month’ rewards and ‘Long Service Awards’.


And so much more!



All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS) and are exempt from the provision of the Rehabilitation of Offenders Act 1974. As part of our Safer Recruitment practices, any offer of employment will be conditional pending receipt of two satisfactory references (see our Safer Recruitment Policy for more information).




If you are interested in applying for the position, please send a covering letter and your CV to or please ring the office on 0345 241 5565 to request an application form. 

We welcome applicants from diverse backgrounds and promote accessibility and inclusivity for all. Solo Support Services is committed to the recruitment and promotion of all on the basis of ability and suitability for the role irrespective of disability, race, gender, health, social class, sexual preference, marital status, nationality, religion, employment status or age. Our organisation is committed to treating your application fairly on these grounds.


Please be advised that decisions regarding applications and employment are made in conjunction with the client’s family. Therefore, applications will be shared with them for consideration. We will anonymise all information provided to us to ensure your data is kept confidential prior to an offer of interview. You can view our privacy policy on our website:

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